Privacy Policy

We collect information you provide directly to us, such as when you fill out a contact form, make a booking, or subscribe to our newsletter. This may include: • Personal information (name, email address, phone number, country of residence) • Booking details (travel dates, number of travelers, special requirements) • Payment information (processed securely through our payment partners) • Communication preferences and history

We use the information we collect to: • Process and manage your safari bookings • Send you booking confirmations and travel documents • Respond to your inquiries and provide customer support • Send promotional communications (only with your consent) • Improve our services and website experience • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With service providers who assist in operating our business (lodges, airlines, payment processors) • When required by law or to protect our rights • With your explicit consent for specific purposes • In connection with a business transfer or acquisition

We implement appropriate technical and organizational security measures to protect your personal information, including: • SSL/TLS encryption for all data transmissions • Secure payment processing through trusted providers • Regular security assessments and updates • Limited access to personal data on a need-to-know basis However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website uses cookies and similar technologies to: • Remember your preferences and settings • Analyze website traffic and usage patterns • Improve website functionality and user experience • Enable certain features and services You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Opt out of marketing communications at any time • Lodge a complaint with a supervisory authority To exercise these rights, please contact us at clusterleaf@outlook.com