Frequently Asked Questions

Everything you need to know about planning your African safari adventure

Frequently Asked Questions

Find answers to common questions about our safaris, booking process, and more

We recommend booking 6-12 months in advance, especially for peak season (June-October). However, we can accommodate shorter notice bookings subject to availability. Contact us as soon as you have your travel dates to secure the best lodges and campsites.

Our cancellation policy varies by tour and season. Generally: 90+ days before departure: Full refund minus 10% admin fee. 60-89 days: 50% refund. 30-59 days: 25% refund. Less than 30 days: No refund. We strongly recommend purchasing travel insurance to protect your investment.

Still have questions? We're here to help!

Still Have Questions?

Our team is here to help you plan the perfect safari. Reach out and we will respond within 24 hours.